Returns & Refunds Policy

• If your product is defective / damaged or incorrect/incomplete “at the time of delivery” , please contact us Immediately, BEFORE you pay cash to the deliveryman / In-front of Deliveryman. Your product may be eligible for refund or replacement depending on the product category and condition. We do not take any responsibility of a product once it has been delivered. Any claim after the deliveryman left will not be considered. 

• Please note that products are not eligible for a return if the product is “No longer needed”
• You will always find the relevant terms on the product page (Return Policy tab).

 INVALID REASONS TO RETURN AN ITEM

• You no longer have a use for the product 
• You have changed your mind about the purchase ( After order has been placed to the customer )
• Any claim of defect/returned once the product has been delivered. 

 TERMS & CONDITIONS TO RETURN A PRODUCT 

•  The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn .
• The product must include the original tags, user manual, warranty cards, freebies and accessories.
• The product must be returned in the original and undamaged manufacturer packaging / box.